Privacy Policy

Company: TruLisys Technologies (“TruLisys”, “we”, “us”, “our”)
Website: https://www.trulisys.com
Email: [email protected]
Jurisdiction: Republic of Azerbaijan
Effective Date: 01/10/2025
Last Updated: 16/02/2026

This Privacy Policy explains how TruLisys Technologies collects, processes, stores, and protects personal data when you use our website, mobile applications, and related services (collectively, the “Services”). We process personal data in accordance with the legislation of the Republic of Azerbaijan, including the Law “On Personal Data”, the Law “On Information, Informatization and Protection of Information”, and other applicable норматив acts.

1. Scope of Application

This Privacy Policy applies to:

Visitors of https://www.trulisys.com
Users of any mobile application developed and published by TruLisys Technologies
Individuals who contact us for support or business inquiries

2. Legal Basis for Processing

We process personal data only when legally permitted, including:

With the data subject’s consent
For performance of a contract or provision of requested services
To comply with legal obligations under Azerbaijani law
To protect legitimate interests such as security, fraud prevention, and service improvement

3. Categories of Data We May Collect

3.1 Data Provided by Users

Name and email address (for support or account registration where applicable)
Messages or information submitted via contact forms
Business communication details

3.2 Automatically Collected Data

Device information (model, operating system, language)
Application usage data
IP address and log files
Crash diagnostics and performance data

3.3 Permissions-Based Data (If Applicable)

Certain mobile applications may request access to device features such as:

Location services
Camera or media files
Microphone
Storage access

Such access is requested solely for providing specific app functionality and is controlled by your device permission settings. Users may revoke permissions at any time.

4. Purpose of Processing

We process personal data strictly for:

Providing and maintaining Services
Ensuring application functionality
Improving performance and security
Responding to user inquiries
Preventing fraud and unlawful activities
Complying with applicable laws and regulatory requirements

We do not sell personal data to third parties.

5. Data Storage and Security

In accordance with Azerbaijani legislation:

Personal data is stored securely using appropriate technical and organizational safeguards.
Access to data is restricted to authorized personnel.
Reasonable measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction.

While we take appropriate security measures, no system is completely immune from risks.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. After the retention period expires, data is deleted or anonymized.

7. Cross-Border Data Transfer

If personal data is transferred outside the Republic of Azerbaijan (for example, through cloud infrastructure or analytics services), such transfer is conducted in compliance with applicable Azerbaijani law and with appropriate safeguards to ensure data protection.

8. Third-Party Services

Our applications may use third-party services such as analytics, hosting, or crash reporting tools. These providers process data according to their own privacy policies and contractual obligations.

We aim to ensure that third-party service providers maintain adequate data protection standards.

9. Rights of Data Subjects

Under Azerbaijani law, individuals may have the right to:

Access their personal data
Request correction of inaccurate data
Request deletion of data where legally permissible
Withdraw consent (where processing is based on consent)

Requests may be submitted to: [email protected] We may require identity verification before fulfilling requests.

10. Children's Data

Our Services are not intended for children under the age defined by applicable law. We do not knowingly collect personal data from children without lawful authorization.

11. Limitation of Liability

TruLisys Technologies shall not be liable for damages arising from:

User misuse of the Services
Unauthorized access resulting from user negligence
Third-party platform actions outside our control
Force majeure events

12. Updates to This Policy

We reserve the right to amend this Privacy Policy at any time. Updated versions will be published on this page with a revised “Last Updated” date.

13. Contact Information

TruLisys Technologies
Republic of Azerbaijan
Website: https://www.trulisys.com
Email: [email protected]

For Google Play compliance: This Privacy Policy applies to all mobile applications published by TruLisys Technologies unless a specific application provides a separate privacy notice.